[City of Oceanside] Customer Service Feedback

The City of Oceanside strives to provide you with quality service. Help us evaluate our service by giving your opinion of your recent contact with us.

Translate

Date of Service:

Department/Division that served you:

Purpose of your visit:

Name of employee(s) who served you (if known):

Please describe your compliment, complaint, or suggestion:

Please rate the following questions:

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

Did we listen attentively to your concern/problem?

Did we listen attentively to your concern/problem?/Very Satisfied

Did we listen attentively to your concern/problem?/Somewhat Satisfied

Did we listen attentively to your concern/problem?/Neutral

Did we listen attentively to your concern/problem?/Somewhat Dissatisfied

Did we listen attentively to your concern/problem?/Very Dissatisfied

How satisfied were you with the suggestions offered?

How satisfied were you with the suggestions offered?/Very Satisfied

How satisfied were you with the suggestions offered?/Somewhat Satisfied

How satisfied were you with the suggestions offered?/Neutral

How satisfied were you with the suggestions offered?/Somewhat Dissatisfied

How satisfied were you with the suggestions offered?/Very Dissatisfied

How prompt was our response?

How prompt was our response?/Very Satisfied

How prompt was our response?/Somewhat Satisfied

How prompt was our response?/Neutral

How prompt was our response?/Somewhat Dissatisfied

How prompt was our response?/Very Dissatisfied

Were you treated courteously?

Were you treated courteously?/Very Satisfied

Were you treated courteously?/Somewhat Satisfied

Were you treated courteously?/Neutral

Were you treated courteously?/Somewhat Dissatisfied

Were you treated courteously?/Very Dissatisfied

Did our employee act in a professional and business-like manner?

Did our employee act in a professional and business-like manner?/Very Satisfied

Did our employee act in a professional and business-like manner?/Somewhat Satisfied

Did our employee act in a professional and business-like manner?/Neutral

Did our employee act in a professional and business-like manner?/Somewhat Dissatisfied

Did our employee act in a professional and business-like manner?/Very Dissatisfied

Recaptcha Response

Be sure to verify that you are not a robot by using the Captcha tool at the below.

Having reCaptcha issues? Click here to reset the widget.

CustomerCare@oceansideca.org

300 N. Coast Hwy.

Oceanside, CA 92054

(760) 435-4500